You should receive an email with order confirmation shortly after completing your purchase.

If it does not exist in your inbox, please kindly check the spam folder of the correct email address associated with your order. Sometimes our email is flagged incorrectly, leading it to go to your spam box. You can open our email, mark it as important and flag it as “Not spam” to avoid the same issue happening again. Also, please add the email support@bakven.com to your contact list in your account so that our emails would go through afterwards.

In case you can not find your order confirmation email in your junk box, please feel free to let us know via our email or help widget, we would be delighted to assist you further.

Frequently Asked Questions

Subscribe